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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping Policy
We aim to make your experience with us seamless and enjoyable, offering FREE SHIPPING on all orders to the US and EU. Below are the details of our shipping policies:
- USA (United States of America) & EU (European Union): Enjoy free shipping on all orders, with no minimum purchase required.
- International Shipping: While we strive to offer free shipping globally, some destinations outside the US and EU may incur additional shipping charges due to local regulations and costs. These charges will be calculated after your purchase, and you have the option to cancel your order if the additional costs are unsatisfactory.
- Export Documents, Local VAT, and Taxes: We handle the cost of export documents and customs declarations. However, local taxes and VAT, which vary by country, are not covered and must be paid to your local customs department upon arrival of your shipment.
Should you need assistance or have any questions, including help with tracking your order, please reach out through our 'Contact Us' page or directly at info@10delight.com. We guarantee a response within 24 hours on working days.
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